Job Description

ChildNet, Inc. is a private, not-for-profit community-based care (CBC) agency servicing Broward and Palm Beach County. We are contracted with the State of Florida, Department of Children and Families, to provide case management support to abused, abandoned, and neglected children. ChildNet is nationally accredited by the Council on Accreditation (COA) and employs over 450 staff at its location in Ft Lauderdale and West Palm Beach, Florida. There are current needs for individuals interested in working with the families and children.

This job description is not all-inclusive and employees are expected to perform all other duties as assigned and directed by management.  Job descriptions and duties may be modified when deemed appropriate by management.  The list of essential functions, as outlined herein,is intended to be representative of the tasks performed within this classification.  It is not necessarily descriptive of any one position in the class.  The omission of an essential function does not preclude management from assigning duties not listed herein.

Job Summary: This position provides background screening services to providers, internal departments, and clients of ChildNet, e.g., Florida Department of Law Enforcement (FDLE), birth certificates, abuse reports, “wanted” warrants, “open” capias and local law enforcement checks.

Responsibilities:

Conducts “live scan” export data and verifies information accuracy. Classifies screenings to appropriately specify the type of screening conducted. Resolves export problems and monitors incoming information by:

  • Requesting diligent search information from federal, state, local, out of state and international agencies using “letters of inquiry” to locate the missing individual.
  • Performing routine to moderately complex clerical tasks requiring use of automated office systems, e.g., “live scan” machine, computers, telephones, facsimile, photocopiers.
  • Establishing and maintains department logs, records maintenance procedures, and filing systems to ensure efficient department operations.
  • Conducting follow-up on applicable screenings i.e. rejected fingerprint cards, missed appointments, etc. Contacts appropriate agencies, i.e., Broward Sheriff’s Office (BSO), Bureau of Vital Statistics, local law enforcement agencies and Department of Children and Families to ensure accuracy of information, a streamlined process and timely responses.

Function as liaison between supervisors, professional staff, department heads, other departments, and outside agencies, gathering and relaying information as needed, i.e. missed appointments, open capias and screening results etc by.

  • Processing various correspondence, forms and reports required within the department, e.g., batch processing, credit card reconciliation, invoices, check requests, purchase orders, Department of Juvenile Justice (DJJ) reports, and applications.
  • Assisting other department staff in supporting department objectives and efficient operations. Coordinates confidential deliveries and arranges for appropriate pick-up of information.
  • Responding to inquiries regarding departmental functions; provides resolution or directs persons to appropriate resources.
  • Recognizing, respecting and responding to the unique, culturally-defined needs of others.

 

Skills / Requirements

* Associates Degree preferred in the human services and/or social work field

* One (1) or more years of experience in human services and/or social work field.

* Must be proficient in all Microsoft applications.

* Possess excellent organizational skills, written and verbal communication.

* Possession of a valid Florida driver-s license without any restrictions/citations that would affect job performance and reliable transportation.

* Able and willing to work with a diverse client community.

Competencies:

Attention to Communication: The ability to ensure that information is passed on to others who should be kept informed.

Initiative: Identifying what needs to be done and doing it before being asked or before the situation requires it.

Building Collaborative Relationships: The ability to develop, maintain, and strengthen partnerships with others inside or outside the organization who can provide information, assistance, and support.

Cultural Competence: Cultivates opportunities through diverse people; respects and relates well to well to people from varied backgrounds, understand diverse views, and is sensitive to group differences; sees diversity as an opportunity, challenges bias and intolerance.

Diagnostic Information Gathering: The ability to identify the information needed to clarify a situation, seek that information from appropriate sources, and use skillful questioning to draw out the information, when others are reluctant to disclose it.

Important Notes

ChildNet is committed to equal employment opportunity for all applicants without regard to race, sex, age, religion, color, disability, national origin or ancestry, citizenship status, genetic information, marital status, veterans status or military service obligation, medical condition, sexual orientation, or gender identity or expression and any other status protected by applicable law. Including Title VII of the Civil Rights Act, Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act, and CFOP 60-10, Chapter 4. ChildNet is also a Drug-Free Workplace (DFWP).