Behavioral Health Care Coordination Manager
Company Summary: ChildNet, Inc. is a private, not-for-profit community-based care (CBC) agency servicing Broward and Palm Beach County. We are contracted with the State of Florida, Department of Children and Families, to provide case management support to abused, abandoned, and neglected children. ChildNet is nationally accredited by the Council on Accreditation (COA) and employs over 450 staff at its location in Ft Lauderdale and West Palm Beach, Florida.
Job Summary: The Behavioral Health Care Manager serves to assist in identifying appropriate resources for families where reunification is imminent. This is a grant funded position.
- ·Act as liaison between ChildNet, BBHC and community providers; provide expertise in helping families access community resources needed to support SUD recovery. Receive and process Care Coordination Team referrals received from case management department.
- Attend all appropriate ChildNet internal Permanency/Reunification staffing’s to identify appropriate cases and ensure parents are linked to Substance Abuse services and Care Coordination Team.
- Review cases scheduled prior to permanency/reunification staffing’s and collect clinical records to determine parent diagnosis and appropriateness of referral to Care Coordination Teams.
- Ensure all collateral information needed is obtained and shared with providers as needed·
- Assist the Care Coordination CW Teams with ensuring individuals and families successfully transition from judicial oversight to termination of supervision/reunification and effective community-based care.
- Serving as a customer service role model to build positive relationships with CAs, clients, and service providers.
- Recognizing, respecting and responding to the unique, culturally-defined needs of persons and families serviced.
- Tracking outcomes of referrals and report back to BBHC and Senior Leadership as needed.
The items listed above are intended to provide an overview of the essential functions of the job. This is not an exhaustive list of all functions and responsibilities that the position may be required to provide.
Skills / Requirements
* Master’s Degree in mental health field.
* Three (3) years of experience working with Severely Emotionally Disturbed (SED) children and the Child Welfare system. Extensive knowledge of local behavioral health community resources, behavioral health residential treatment services, and process to access these services in Broward County. Knowledge of the Diagnostic and Statistical Manual of Mental Disorders - (DSM-V) and components of behavioral health treatment planning, implementation, transition, and discharge planning.
* Extensive knowledge of local behavioral health community resources, behavioral health residential treatment services, and process to access these services in Broward County.
*Knowledge of the Diagnostic and Statistical Manual of Mental Disorders - Fourth Edition (DSM-IV) and components of behavioral health treatment planning, implementation, transition, and discharge planning.
* Strong computer skills to include Microsoft Office 365 Suite and strong data entry skills.
* Able and willing to work with a diverse client population.
Thoroughness: Ensuring that one's own and others' work and information are complete and accurate; carefully preparing for meetings and presentations; following up with others to ensure that agreements and commitments have been fulfilled.
Stress Management: The ability to keep functioning effectively when under pressure and maintain self-control in the face of hostility or provocation.
Personal Credibility: Demonstrated concern that one be perceived as responsible, reliable, and trustworthy.
Flexibility: Openness to different and new ways of doing things; willingness to modify one's preferred way of doing things.
Persuasive Communication: The ability to plan and deliver oral and written communications that make an impact and persuade their intended audiences.
ChildNet is committed to equal employment opportunity for all applicants without regard to race, sex, age, religion, color, disability, national origin or ancestry, citizenship status, genetic information, marital status, veterans status or military service obligation, medical condition, sexual orientation, or gender identity or expression and any other status protected by applicable law. Including Title VII of the Civil Rights Act, Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act, and CFOP 60-10, Chapter 4. ChildNet is also a Drug-Free Workplace (DFWP).
Job Status: Full Time