Case Manager Supervisor
ChildNet, Inc. is a private, not-for-profit community-based care (CBC) agency servicing Broward and Palm Beach County. We are contracted with the State of Florida, Department of Children and Families, to provide case management support to abused, abandoned, and neglected children. ChildNet is nationally accredited by the Council on Accreditation (COA) and employs over 450 staff at its location in Ft Lauderdale and West Palm Beach, Florida. There are current needs for individuals interested in working with the families and children to become Certified Case Managers. ChildNet provides on-site training for qualified individuals to prepare them to obtain their Florida certification as a Child Welfare Case Manager. Becoming a Child Welfare Case Manager is an opportunity for select individuals to help vulnerable children through family reunification, adoption, or independent living. Case Managers work with parents, children, foster parents, group homes, the Broward Sheriff's Office, the County's Juvenile Justice System, and many support services to meet the goals of ChildNet and the Department of Children and Families.
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein.
Job Summary: This position directs the day-to day operations of the Reunification Unit to ensure established outcome measures, service and quality standards are met, exceeded and maintained.
Responsibilities: Supervises the Child Advocate –Reunification in dealing with challenges and barriers using their knowledge of ChildNet’s System of Care, Policies and Procedures and state and federal mandates for the Child Protection System in order to achieve permanency for ChildNet’s clients by:
Developing, mentoring, coaching and supervising assigned staff to promote safety, wellbeing and permanency in a safe and expeditious manner in accordance with Florida Statutes, Administrative Code, COA standards, and ChildNet’s policies and procedures.
Supporting the Director of Reunification in all aspects of program growth specifically through strategic and operations planning guidance and by ensuring that required infrastructure is in place.
Maintaining a liaison with the Department of Children and Families, Broward County Sheriff’s Office, Family Court System, Board of Education, Guardian Ad Litem, Child Protection Team, and community at large to analyze client’s needs, identify problems and evaluate overall performance.
Monitoring the quality and productivity of the work performed by the unit personnel. Prepares reports for management as needed.
Overseeing case management services, which includes but not limited to permanency planning, case assignment, home studies, timely filing of court reports, staffings, client case files, compliance with documentation and maintenance of SACWIS.
Receiving, reviewing and assigning cases according to agency policy and procedure.
Overseeing and Conducting quarterly case reviews until case closure. Reviews all children on psychotropic medication monthly.
Ensuring effective communication between all of ChildNet staff, children, families and community stakeholders.
Maintaining current knowledge of community resources, legislative changes, issues, trends and developments relevant to child welfare practices for application to functional areas under charge to ensure compliance.
Providing background information and possible resolutions to inquiries and concerns from clients, the community and other departments.
- Recognizing, respecting and responding to the unique, culturally-defined needs of others served.
The items listed above are intended to provide an overview of the essential functions of the job. This is not an exhaustive list of all functions and responsibilities that the position may be required to provide
Skills / Requirements
* Must have a Bachelor’s Degree in social work or a related field (masters preferred) from an accredited college or university required.
* Must have a Florida Department of Children and Families Child Welfare Certification.
* Must have at least two years of experience in human services or child welfare programs. (Preferably as case manager).
* Strong computer skills to include Microsoft Office 365 Suite and strong data entry skills
* Must possess a valid and clean Florida drivers license without any restrictions and/or citations that would affect job performance.
* Must have own reliable transportation and the ability to obtain and show proof of insurance.
* Must be available to work a flexible schedule to include nights and weekends in order to meet with children and families.
* Able and willing to work with a diverse client population.
Providing Motivational Support: The ability to enhance others' commitment to their work.
Fostering Teamwork: As a team member, the ability and desire to work cooperatively with others on a team; as a team leader, the ability to demonstrate interest, skill, and success in getting groups to learn to work together.
Empowering Others: The ability to convey confidence in employees' ability to be successful, especially at challenging new tasks; delegating significant responsibility and authority; allowing employees freedom to decide how they will accomplish their goals and resolve issues.
Thoroughness: Ensuring that one's own and others' work and information are complete and accurate; carefully preparing for meetings and presentations; following up with others to ensure that agreements and commitments have been fulfilled.
Decisiveness: The ability to make difficult decisions in a timely manner.
ChildNet is committed to equal employment opportunity for all applicants without regard to race, sex, age, religion, color, disability, national origin or ancestry, citizenship status, genetic information, marital status, veterans status or military service obligation, medical condition, sexual orientation, or gender identity or expression and any other status protected by applicable law. Including Title VII of the Civil Rights Act, Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act, and CFOP 60-10, Chapter 4. ChildNet is also a Drug-Free Workplace (DFWP).
Job Status: Full Time