Job Description

This position is responsible for performing Human Resources (HR)-related duties and works closely with Director, Talent Management in supporting the day to day operations of the department in meeting the needs of the organization.  This position carries out responsibilities in the following functional areas but not limited to:, performance management, employee relations, FLMA administration, policy and procedure and employment law compliance.

  • Performs professional human resource functions encompassing all aspects of compliance with the standards of established federal, state and local regulatory standards and guidelines with responsibility for administering compliance with current regulatory guidelines and standards within various functional areas of responsibility, i.e. performance management, employee relations, FMLA administration and policies and procedures and labor law compliance.
  • Provide professional employee relations & performance management support to include consultation, investigation, and full case resolution and ensure compliance with federal, state, and local laws
  • Administer and enforce human resources policies, programs and practices, including planning, organizing, developing, implementing, coordinating and directing all HR related responsibilities
  • Direct, maintain, and create (in partnership with corporate and field HR team) new hire and retention programs
  • Handle all exit interviews and use data to reduce turnover; provide transition support for departing employees, including involvement in termination conversations
  • Spearhead the performance management and people planning processes in assigned territory to encourage active participation
  • Guide teams on providing feedback, coaching and development of teams to encourage engagement of employees and ensure ChildNet remains competitive within the market
  • Support compliance with legal/regulatory requirements and standards governing employment relationship, accrediting standards and contractual obligations to include: ADA, EEOC, FMLA, FSLA, COBRA, ERISA, COA, DCF, safely, and screening standard/requirement.
  • Lead development and succession planning for the region, ensuring that plans and development strategies are in place for in-unit management and multi-unit management positions. Provides excellent customer service by:
  • Responding timely to communications either from e-mails or phone calls.
  • Contacting staff as needed to maintain client files and provide needed information.
  •  Recognizing, respecting and responding to the unique, culturally-defined needs of others served

 Provides excellent customer service by:

  • Responding timely to communications either from e-mails and/or phone calls.
  • Contacting staff as needed to maintain client files and provide needed information.
  • Acting as initial source of contact for employee concerns; provides service and support to employees at all levels in the resolution of personnel related issues or conflicts regarding routine general inquiries for the functional areas under charge. e.g., personnel notifications, PTO/MIA policies, verification of employment, Identification (ID) cards, direct deposit, pay stub, child support, garnishments, business cards.

Skills / Requirements

  • Bachelors Degree in Human Resources or related field.
  • Three (3) years of progressively responsible experience in human resources administration; or an equivalent combination of education, training and/or experience.
  • Experience working in UltiPro HRIS System (preferred)


  • Building Collaborative Relationships: The ability to develop, maintain, and strengthen partnerships with others inside or outside the organization who can provide information, assistance, and support.

  • Flexibility: Openness to different and new ways of doing things; willingness to modify one's preferred way of doing things.

  • Managing Work: Shows ability to plan, schedule, direct work of self and others; balances task requirements and individual abilities; organizes materials to accomplish tasks; sets challenging yet achievable goals for self and others.

  • Initiative: Identifying what needs to be done and doing it before being asked or before the situation requires it.

  • Results Orientation: The ability to focus on the desired result of one's own or one's unit's work, setting challenging goals, focusing effort on the goals, and meeting or exceeding them.

  • Customer Orientation: The ability to demonstrate concern for satisfying one's external and/or internal customers.

Important Notes

ChildNet is committed to equal employment opportunity for all applicants without regard to race, sex, age, religion, color, disability, national origin or ancestry, citizenship status, genetic information, marital status, veterans status or military service obligation, medical condition, sexual orientation, or gender identity or expression and any other status protected by applicable law.  Including Title VII of the Civil Rights Act, Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act, and CFOP 60-10, Chapter 4. ChildNet is also a Drug-Free Workplace (DFWP).