Job Description

ChildNet, Inc. is a private, not-for-profit community-based care (CBC) agency servicing Broward and Palm Beach County. We are contracted with the State of Florida, Department of Children and Families, to provide case management support to abused, abandoned, and neglected children. ChildNet is nationally accredited by the Council on Accreditation (COA) and employs over 450 staff at its location in Ft Lauderdale and West Palm Beach, Florida.

Job Summary:

This position works with children with extraordinary needs to promote the safety, well-being, and permanency in out-of-home placement from the time of removal until the case is closed.  As the Lead CEN Specialist, this position provides mentoring and coaching support to new CEN Specialists within the unit and may assume a supervisory role. 

Essential Functions:

 The items listed above are intended to provide an overview of the essential functions of the job. This is not an exhaustive list of all functions and responsibilities that the position may be required to provide.


  • Manage the case of a dependent child with extraordinary needs to provide resources and services according to the case plan.
  • Serve as a mentor, coach, and trainer fo new CEN Specialists Conduct regular coaching and performance feedback sessions. Provide guidance and direction about ChildNet procedures, DCF guidelines, use of FSFN, Florida Statutes and Administrative Code, JR reports, HV noes, family assessments.
  • Assist with writing referrals, attend treatment team meetings, home studies, court appearances and coverage of court hearings and home visits.
  • Perform the duties CEN Specialist in addition to additional specific responsibilities. Complete weekly visits or phone contact. Mandatory attendance in all DJJ court proceedings, behavioral health and multi-disciplinary staffing's, school staffing's, and other relevant staffing's for the children.
  • Provide resources to achieve best possible outcomes during the intake and placement process per the federal and state mandates and Florida Statute, Chapter 39, ChildNet's System of Care, policies and procedures.
  • Meet with Child Protective Investigator, parents, school board representative and ChildNet's contracted providers to coordinate the child(ren)'s entrance into ChildNet's System of Care.
  • Assist in gathering case information about the child(ren) and family through the assessment and case planning process to support the decision making by the court and ChildNet's System of Care.
  • Craft an initial case plan for children and families to support case orders. Conduct supervised visits.  Offer assistance to obtain Medicaid coverage, arrange medical transport, and provide medication as prescribed with consent as needed.
  • Coordinate with school board representative to determine the child's school status in order to provide consistency in school attendance and compliance with the Broward School Interagency Agreement.
  • Gather case information to provide to the Revenue Maximization Department and Medical Unit. Assigns the cases to service centers based on geographical location and placement of the child(ren).  Conduct follow-up with Child Protective Investigator  to obtain missing information and forward to service centers.
  • Perform other duties as assigned.

Skills / Requirements

Years of Experience:

  • Two (2) years of Case Management experience preferred
  • One (1) year of Department of Juvenile Justice, Behavioral Health, or related experience is equivalent to Case Management experience


  • Bachelor’s Degree in Social Work or related field
  • Certified Child Welfare Professional

 Abilities Required:

  • Ability to make complex decisions and balance the needs of stakeholders involved
  • Ability to be sensitive to the service population’s cultural and socioeconomic characteristics
  • Ability to manage execution and direct the work of others towards task completion
  • Ability to provide high customer satisfaction with positive service delivery results