Company Summary: ChildNet, Inc. is a private, not-for-profit community-based care (CBC) agency servicing Broward and Palm Beach County. We are contracted with the State of Florida, Department of Children and Families, to provide case management support to abused, abandoned, and neglected children. ChildNet is nationally accredited by the Council on Accreditation (COA) and employs over 500 staff at its location in Ft Lauderdale and West Palm Beach, Florida.
Job Summary: This position manages ChildNet’s licensing activities for assigned service contracts that provides services to licensed foster parents and facilities.
Responsibilities: Reviews cases for initial licensure or re-licensure, assesses child placing and child caring agencies concerns, responds to inquiries, administer program procedures and policies by:
- Consulting with, training and providing feedback to service provider supervisor or coordinator on licensing and re-licensing staff development; monitors service delivery process to maintain compliance with legal guidelines, contract principles, ChildNet’s policies and procedures and Department of Children and Families (DCFs) agreement and promote the improvement of the quality of their service delivery.
- Conducting regular visits to contracted sites and meets with contracted service providers.
- Presenting recommendations or alternative solutions to supervisor, contracts department, and/or service quality department on licensing issues; provides recommendations for approval on child placing foster homes and child caring agencies; monitors the implementation and follow-up of recommended corrective action plans identified in staffings.
- Tracking and reporting service provider performance, i.e. compliance with licensing timeframes and content of licensing files.
- Reviewing service provider licensing files in accordance with ChildNet’s policies and procedures and the states records management requirements.
- Providing advanced knowledge of licensure of foster homes and facilities, regulatory developments and the laws that govern licensure of foster homes and facilities and communicates with ChildNet staff to educate them on areas that pertain to licensing procedures and compliance.
· Provides excellent customer service by:
- Responding timely to communications either from e-mails or phone calls.
- Handling requests with no more than a one-day turnaround.
- Recognizing, respecting and responding to the unique, culturally-defined needs of others served.
The items listed above are intended to provide an overview of the essential functions of the job. This is not an exhaustive list of all functions and responsibilities that the position may be required to provide.
Skills / Requirements
* An undergraduate degree in social work or related area of study from an accredited college or university required.
* Must have a Florida Department of Children and Families Child Welfare Certification (CWCM) or CWCL Licensing certification.
* Two (2) years work experience in human services or child welfare programs preferred.
* Strong computer skills to include Microsoft Office 365 Suite and strong data entry skills
* Must possess a valid and clean Florida drivers license without any restrictions and/or citations that would affect job performance.
* Must have own reliable transportation and the ability to obtain and show proof of insurance.
* Able and willing to work with a diverse client population.
Initiative: Identifying what needs to be done and doing it before being asked or before the situation requires it.
Customer Orientation: The ability to demonstrate concern for satisfying one's external and/or internal customers.
Attention to Communication: The ability to ensure that information is passed on to others who should be kept informed.
Thoroughness: Ensuring that one's own and others' work and information are complete and accurate; carefully preparing for meetings and presentations; following up with others to ensure that agreements and commitments have been fulfilled.
Fostering Teamwork: As a team member, the ability and desire to work cooperatively with others on a team; as a team leader, the ability to demonstrate interest, skill, and success in getting groups to learn to work together.
ChildNet is committed to equal employment opportunity for all applicants without regard to race, sex, age, religion, color, disability, national origin or ancestry, citizenship status, genetic information, marital status, veterans status or military service obligation, medical condition, sexual orientation, or gender identity or expression and any other status protected by applicable law. Including Title VII of the Civil Rights Act, Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act, and CFOP 60-10, Chapter 4. ChildNet is also a Drug-Free Workplace (DFWP).
Job Status: Full Time