Job Description

ChildNet, Inc. is a private, not-for-profit community-based care (CBC) agency servicing Broward and Palm Beach County. We are contracted with the State of Florida, Department of Children and Families, to provide case management support to abused, abandoned, and neglected children. ChildNet is nationally accredited by the Council on Accreditation (COA) and employs over 450 staff at its location in Ft Lauderdale and West Palm Beach, Florida. There are current needs for individuals interested in working with the families and children to become Certified Case Managers. ChildNet provides on-site training for qualified individuals to prepare them to obtain their Florida certification as a Child Welfare Case Manager.  Becoming a Child Welfare Case Manager is an opportunity for select individuals to help vulnerable children through family reunification, adoption, or independent living. Case Managers work with parents, children, foster parents, group homes, the Broward Sheriff's Office, the County's Juvenile Justice System, and many support services to meet the goals of ChildNet and the Department of Children and Families.

Job Summary: This position consults with and trains Child Advocate (CA), foster parents and service provider staff assigned to the designated service center, on and about issues, problems, services, policies and procedures to achieve the goal of prevention or to assist in the safe recovery of each child that is either missing or on runaway status

Responsibilities: Accompanies and assists the CA and foster parents as they begin to resolve problems, overcome obstacles and access specific services, e.g., home studies, background checks,

  • Maintaining proficiency in new and pending laws concerning missing and runaway children.
  • Investigating potential leads to determine the whereabouts of child(ren) reported missing, e.g. placement home, school, service provider.
  • Training, advising, supporting and assisting CA’s with documentation and procedures involved in the missing person’s process to finalization, e.g. Judicial Review’s (JR’s), court hearings, case plans.
  • Documenting, recording, and maintaining detailed files on all runaway and missing children’s cases for assigned service center; updates computer systems as needed; monitors ongoing cases, e.g. police reports, missing person’s report, recovered children’s report, status reports.
  • Acting as a liaison with law enforcement agencies, Department of Juvenile Justice (DJJ), School Board’s, and community provider’s to recover and stabilize children that are missing or on runaway status, e.g., discuss the case with the assigned officer, contacts and visits child’s school.
  • Coordinating the stabilization of child(ren) with appropriate staff to reduce the possibility of future runaways, CA – Independent Living (IL) Specialist’s, Behavior Analyst; verifies that recovered children receive face-to-face visit upon their return.
  • Conducting diligent search’s at various websites; consults with Diligent Search specialist as needed.
  • Attending staffings and case reviews at their assigned service centers as needed; attends DJJ hearings as needed.
  • Recognizing, respecting and responding to the unique, culturally-defined needs of others served.

The items listed above are intended to provide an overview of the essential functions of the job. This is not an exhaustive list of all functions and responsibilities that the position may be required to provide


Skills / Requirements

* Bachelor’s degree in social work or a related field  from an accredited college or university.

* Two year (2) of work experience of case management preferred.

* Strong computer skills to include Microsoft Office 365 Suite and strong data entry skills

* Must be available to work a flexible schedule to include nights and weekends in order to meet with children and families.

* Able and willing to work with a diverse client population.


Thoroughness: Ensuring that one's own and others' work and information are complete and accurate; carefully preparing for meetings and presentations; following up with others to ensure that agreements and commitments have been fulfilled.

Stress Management: The ability to keep functioning effectively when under pressure and maintain self-control in the face of hostility or provocation.

Personal Credibility: Demonstrated concern that one be perceived as responsible, reliable, and trustworthy.

Flexibility: Openness to different and new ways of doing things; willingness to modify one's preferred way of doing things.

Persuasive Communication: The ability to plan and deliver oral and written communications that make an impact and persuade their intended audiences

Important Notes

ChildNet is committed to equal employment opportunity for all applicants without regard to race, sex, age, religion, color, disability, national origin or ancestry, citizenship status, genetic information, marital status, veterans status or military service obligation, medical condition, sexual orientation, or gender identity or expression and any other status protected by applicable law.  Including Title VII of the Civil Rights Act, Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act, and CFOP 60-10, Chapter 4. ChildNet is also a Drug-Free Workplace (DFWP).